Sumitomo ensures that marketing activities and after-sales services are well maintained towards customer satisfaction. We always listen to customer needs, by supplying products and after-sales services that are more satisfying to consumers. There are a variety of Genuine Parts and G@Nav Services available
How G@Nav Works
A GPS satellite provides the position of the machine and transmits data from the Excavator to the Sumitomo Data Center which in turn communicates with Distributors and the Customer.
G@Nav Features
Machine Location, Hour Meter,
Fuel Level, etc.
By using G@Nav system customers will be able to monitor and track the Machine Location, Hour meter, Fuel Level and etc. only by clicking the machine icon on the website.
Security
(Geo-fence, Curfew)
G@Nav System will provide timely and reliable machine utilization and operational information plus assist in theft prevention by offering 24 hour surveillance and geo-fencing capabilities. It’s offers a number of security measures to safeguard your machine from damage or theft.
Operational
Performance
G@Nav System records operation time data . It also lets Customers be more proactive if potential failure conditions arise. Whenever a diagnostic trouble code (DTC) is detected, a warning message appears on the machine display, and an e mail alert is automatically sent to Customers.
Machine Operation
Information
Using G@Nav System customers able to reduce operating cost by identifying areas that’s require improvement and potential training of operators, reducing idle time, improving fuel economy and determining the environmental impact of your operating practice.
Operational Data
Download
G@Nav website provide advice and exact information with our customers and dealer by using of reporting process. Customer & Dealer can download operational data on a daily, weekly or monthly cycle.
